Equipment exchanges returns and cash payments at the kiosk have resumed.
Optimum new cable box.
A1 mini boxes avail for add l 10 mo.
Wifi extender s may be needed in order to connect wirelessly throughout subscriber s residence.
Manage your cable box settings program your remote learn when and why to reboot your cable box watch tv from your mobile device download the optimum app with tv to go watch tv when you re away from home anywhere there s internet.
Wait about 30 seconds then plug it back in and allow the box to go through the reboot process which should take about three minutes.
Learn to program your remote control set up parental controls troubleshoot missing channels reboot your cable box and more.
If you can t reach your power cord reset your cable box this way.
Service will be billed at regular rate and is subject to change.
For everyone s safety customers and employees are required to wear face coverings and practice social distancing.
Select optimum stores are now open.
A 10 47 regional sports network fee a 9 99 tv broadcast fee and a 3 50 network enhancement fee apply.
Please select your state and closest city to view store hours and locations.
Optimum 200 internet speeds up to 200 mbps downstream 35 mbps upstream for wired connection.
A1 mini boxes avail for add l 10 mo.
To reset your cable box simply unplug it from the wall outlet.
Some on demand titles avail at an add l charge.
As of 13th mo.
Need help with optimum tv.
Wifi extender s may be needed in order to connect wirelessly throughout subscriber s residence.
Hdtv set owners can request an hd cable box and receive hd programming included in pkg at no add l charge.
Surcharges taxes plus certain add l charges and fees will be added to bill and are subject to.
A 10 47 regional sports network fee a 9 99 tv broadcast fee and a 3 50.